FAQs

Are there any minimum quantities?

There are no minimums for our full color direct to garment (DTG) printing. With our screen printing process, there is a minimum of 50 garments.

Are there any color limitations?

With our direct-to-garment printing there are no color limitations. You can print full color artwork, photos or any other full color images.

What clothing brands do you print on?

For our full color direct-to-garment printing, we use Next Level Apparel. For our custom bulk orders, we have access to Gildan, Anvil, American Apparel, Hanes, and many other brands and can screen print on cotton and blends.

Will you print on products that I provide?

No, but we do work closely with resellers and offer 40% discounts on custom printed t-shirts.

How much will my order cost?

Direct to Garment (DTG) full color pricing:

  • 1+ t-shirts: $25* each
  • 5+ t-shirts: $22.50* each
  • 10+ t-shirts: $20* each
  • 15+ t-shirts: $17.50* each
  • 20+ or more t-shirts: $15* each

    * Cost is for single sided printing. See our price guide page for details.

    Screen print pricing:

    Request a quote by clicking "quote" on our website menu and fill out our quote request form on our website or email us at info@threadcountshirts.com. 

      When do I pay for my order?

      For our DTG printing, we will send a link to your shirt when it is ready. You can purchase from there via credit card or PayPal. For screen printing, your payment must be received before we order your shirts. We will send an electronic invoice once you decide to move forward. You can pay the invoice via credit card or PayPal as well. We do not accept POs.

      How long does it take to get my order?

      Full color DTG print on demand turnaround time:

      • Our DTG print on demand custom shirts arrive 7-14 business days from the date of purchase.

      Screen print turnaround time:

      • 2 weeks from the day artwork is approved and shirts are ordered.

      Can I expedite my order?

      For our DTG print on demand service, we do not offer expedited printing or shipping. For our screen printing service, we do offer rush service for an additional fee.

      What shipping services do you use?

      For our DTG print on demand service, we use USPS. For our screen printing service, we use UPS.

      I don't know how to design, how do I customize a shirt?

      No design? No problem! We work directly with our customers to format their artwork or design new artwork based on their sketches or ideas. 

      What's the difference between screen printing and direct-to-garment printing?

      Screenprinting involves creating screens of artwork and then using those screens to apply ink to the garment. Colors are applied individually using different screens. The more colors required, the more screens needed to finish printing the design on the garment. Screenprinting is the best option for quantities greater than 50 garments. 

      Direct-to-garment (DTG) printing involves your artwork being processed by a computer then printed directly onto the garment. Because the design is printed digitally and there is no physical setup, it allows for quantities as small as one. DTG printing is the best option for small quantities, fast turnarounds or for full color artwork.

      What file formats are preferred when submitting artwork?

      PSD, EPS, PDF, JPG or PNG formats are preferred. Please make sure your files are at least 300 dpi or in vector format at actual size for optimal output.