FAQs

Are there any minimum quantities?

With our direct-to-garment printing, there are no minimums for white or black t-shirts. We have a 12 shirt minimum for custom colors. With our screen printing process, there is a minimum of 50 garments.

Are there any color limitations?

With our direct-to-garment printing there are no color limitations. You can print full color artwork, photos or any other full color images.

What clothing brands do you print on?

We have an extensive catalog of products that we can choose from for your unique project. For our custom DTG printing, we use Next Level and Bella + Canvas for the most part, but can print on any brand that is at least 60% cotton. For our custom bulk orders, we have access to Gildan, Anvil, American Apparel, Hanes, and many other brands and can screen print on cotton and blends.

Will you print on products that I provide?

Yes. We work closely with online retailers and resellers and can print on garments you provide. Please make sure your garments are at least 60% cotton. We do not print on polyester or silk. 

How much will my order cost?

There are several factors that dictate pricing:

  • Type (t-shirt, crewneck, hoodie, etc…) and color (darker shirts cost more to print on) of garment

  • Quantity

  • Number of print locations (front only, back only, front and back, etc…)

  • For bulk orders (50+ items) screen printing is required so the number of colors chosen will affect price

Please request a free custom quote.

    How do I get a price quote?

    To request a quote, click "get a quote" on our website menu and fill out our quote request form on our website or email us at info@threadcountshirts.com. 

    If you are ordering through our online builder we offer UPS ground shipping only. If you are placing a large group order, we will arrange shipping through UPS or similar carrier. 

    When do I pay for my order?

    Your payment must be received before we order your shirts. Any delay in payment will delay your turnaround time.

    How long does it take to get my order?

    When ordering small run, full-color digital shirts, please allow 5-7 business days for production. All shirts are custom printed, so time varies depending on order. For larger orders of 50 or more, those will be screen printed and require 7-14 days for production. Allow 1-3 days for shipping depending on your preferred shipping method. This turnaround time is only an estimate and starts when your order is paid for and we have all artwork and information to complete your job.

    I don't know how to design, how do I customize a shirt?

    No design? No problem! We can create a unique design for you. We have professional graphic designers and illustrators on staff. Our design service is free when you order 100 shirts or more or you can commission us to create designs without placing a t-shirt order.

    What's the difference between screen printing and direct-to-garment printing?

    Screenprinting involves creating screens of artwork and then using those screens to apply ink to the garment. Colors are applied individually using different screens. The more colors required, the more screens needed to finish printing the design on the garment. Screenprinting is the best option for quantities greater than 50 garments. 

    Direct-to-garment (dtg) printing involves your artwork being processed by a computer then printed directly onto the garment. Because the design is printed digitally, it allows for quantities as small as one because no physical set up is required. DTG printing is the best option for 50 or less garments or for full color artwork.

    What format should I submit my artwork in?

    PSD, EPS, PDF, JPG or PNG formats are preferred. Please make sure your files are at least 300 dpi or in vector format at actual size for optimal output.